Step-by-Step Guide to Updating Your Banking Details for SASSA Grant Payments
If you’re a SASSA grant beneficiary, whether receiving the Old Age Pension, Child Support Grant, Disability Grant, or the R350 Social Relief of Distress (SRD) grant, keeping your banking details current is key to avoiding payment interruptions.
Changes in your account status, switching banks, or opting for more convenient payment methods should always be followed by updating your records with SASSA.
By keeping your banking details updated, you can:
- Receive payments directly into your bank account
- Avoid standing in queues for post office cash-outs or e-wallet delays
- Use debit cards (VISA/MasterCard) or opt for cardless withdrawal options
- Prevent missed or delayed payments caused by verification errors
Who Can Change Their SASSA Banking Details?
This process is available to all individuals receiving SASSA grants, including:
| Eligible Grant Types |
|---|
| Child Support Grant |
| Foster Child Grant |
| Old Age Pension |
| Disability Grant |
| Care Dependency Grant |
| War Veteran Grant |
| Grant-in-Aid |
| SRD R350 Social Relief of Distress |
Both South African citizens (with a 13-digit SA ID number) and non-citizens (such as asylum seekers or those with special permits) are eligible to update their payment methods.
Step-by-Step Instructions: How to Update Your SASSA Banking Details Online
Follow these simple steps to change your banking information using the official SASSA SRD portal:
- Visit the official SASSA website: https://srd.sassa.gov.za
- Choose your relevant category:
- South African ID Holders
- Asylum Seekers or Special Permit Holders
- Scroll to the “How do I change my banking details?” section.
- Enter your 13-digit ID number.
- Receive and enter the OTP (One-Time Pin) sent to your registered mobile number.
- After OTP verification, a secure link will be sent to update your banking details.
If You Have a Personal Bank Account
- Choose your bank name
- Enter your account number
- Add your branch code
- Specify account type (e.g., savings or cheque)
- Accept the terms and conditions
- Submit your updated details
If You Don’t Have a Bank Account
You can choose a cash-sending option from one of these retailers or platforms:
- Pick n Pay
- Boxer
- Shoprite
- Checkers
- Usave
- Moya App
Agree to the terms and submit your preference.
SASSA Verification Process for New Banking Details
To ensure payment safety and prevent fraud, SASSA uses a thorough verification process:
| Verification Step | Details |
|---|---|
| ID Verification | Cross-checked with Department of Home Affairs |
| Database Check | Matched against SARS, UIF, NSFAS, and others |
| Phone Number Matching | Used for fraud-risk scoring |
| Approval or Decline | Payment method approved or declined with reason |
What Happens After You Update Your Details?
Once your new information is approved:
- Your next SASSA payment will be made using your updated method
- You can check payment status anytime using the SASSA Status Check feature on their website
Important Tips for Beneficiaries
- Update your banking info immediately if you change accounts or banks
- Keep your OTP and account details confidential to avoid scams
- SASSA Gold Cards remain valid for ATM withdrawals until 31 May 2025
- Regularly check SASSA payment schedules to know when to expect your grant
Keeping your SASSA banking details up to date ensures you never miss a payment. Whether you’re changing banks or switching to a cashless solution, the process is fast, secure, and fully online.
By following the steps outlined above, you can update your information in under five minutes and enjoy hassle-free grant payments. Don’t wait until your grant is delayed—update today and stay ahead.
FAQs
Can I change my SASSA bank details without visiting a branch?
Yes. You can update your details entirely online via the official SRD website.
How long does it take for new banking details to be verified?
It typically takes a few business days, depending on the accuracy of your information and verification process.
What happens if my banking detail update is declined?
SASSA will inform you with specific reasons for rejection, and you can correct and resubmit.